Frequently Asked Questions

Please provide your pickup location, destination, date and time, number of passengers, luggage, whether the journey is one-way or return, and any accessibility or child-seat requirements. For return journeys, please also provide the return date and approximate time.

Bookings are subject to availability, so booking as early as possible is recommended, particularly for airport transfers, events and journeys requiring multiple vehicles.

Yes. A journey can be booked on behalf of another passenger, including employees, visitors, clients, family members or guests. Please provide the passenger and journey details when making the booking.

Yes. You can contact FABCAB by WhatsApp, text message or email, as well as by phone.

No. A flight number is not required for an initial quote. Once an airport booking is confirmed, a flight number can be provided so the flight can be monitored where appropriate.

Where a flight number has been provided, the flight can be monitored and the pickup timing adjusted where appropriate. If circumstances require a different arrangement, this can be discussed based on the situation.

Standard airport parking required for the normal collection arrangement is included in the quoted fare. Additional charges may apply where a different arrangement requires extra terminal parking or waiting.

Yes. Meet & Greet is available on request. Additional charges may apply where terminal parking or additional waiting arrangements are required.

Yes. Outbound and return airport journeys can be arranged as part of the same booking.

Yes. Customers may use their own child seat and, by arrangement, it can be stored safely while they are away for use on the return journey.

Yes. Wheelchair-accessible transport with a ramp is available. Passenger capacity can vary depending on the wheelchair and journey requirements, so please provide the relevant details when requesting a quote.

Yes. Additional vehicles and different vehicle capacities can be coordinated depending on passenger numbers, luggage and journey requirements.

Approved business customers can arrange invoicing per journey, weekly or monthly, depending on the agreed account arrangement.

Yes. The payment arrangement can be confirmed when the booking is made. An approved account journey can be invoiced directly to the business, or the company may request that a particular journey is paid by the passenger.